Here's some helpful information on how the booking process works:
Step 1: You contact us with your babysitting enquiry.
Step 2: We send you our 'Booking Request form' for you to fill in dates, times and information about your child/children.
Step 3: We confirm availability and send you over the profile of our most suitable babysitter for your booking. We keep this babysitter on hold for 3 days. We quote you the full booking price and specify the reservation fee amount (The reservation fee is 35% of the total hours booked, taken from the full booking price.
Step 4: We take payment of the Reservation Fee via PayPal's email invoicing service. You will receive an email from PayPal generated by us. From there you simply click the 'Pay Invoice' button at the bottom of the message. You can then pay your Reservation Fee either with your own PayPal account, or as a PayPal ‘guest’ using a your credit/debit card and pay the invoice directly without having to have a PayPal account. This method means your payment is handled by a secure well known server and we hold no credit or debit card details.
Step 5: Once paid, we email you with confirmation of the reservation fee payment and confirm the booking.
Step 6: Your babysitter arrives where you are staying at the booked time with a bag of toys/books/games/art supplies and a sledge (if appropriate) to look after your child/children.
Step 7: You pay the babysitter their hourly rate directly in cash at the end of each day's booking.
Babysitters are booked out at a total cost of €18.50 per hour, per babysitter. 35% of this is taken at the time of booking (35% of the total is taken as the Reservation Fee). The reservation fee is non refundable once paid. This leaves the parents €12 per hour left to pay the babysitter in person at the end of their time worked. Some dates such as Christmas, New Years Eve, and New Years Day carry a surcharge which you will be informed of when we send you your quote.
Baby-Cham can also provide babysitter's for weddings and other functions including children's parties in the Chamonix Valley. This leaves you and the other adults to enjoy the party happily knowing that your children are safe and entertained. Please note that for insurance reasons we have a babysitter to child ratio. We need to know how many children and their ages to provide a quote for events.
Our 'babysitter to child ratio' is as follows:
Any children 2 years and under = 1 babysitter for up to 2 children
All children over 2 years = 1 babysitter for up to 3 children
Special needs children may need a specialised ratio, please contact us for details.
We have a minimum booking time of 3 hours per day (i.e 9:00am - 12:00)
Step 1: You contact us with your rental enquiry.
Step 2: We confirm availability and send you a copy of our 'rental agreement' form, filled in with the price, dates and details.
Step 3: Once you have confirmed all details are correct, the booking is secured.
Step 4: We deliver the rental equipment and the rental agreement form to your property/hotel/chalet on the agreed date and time, or you collect from us. You supply your credit/debit card details as a deposit (see equipment rentals or toy rentals pages above for more info on deposits and delivery t&c's). You can pay by cash, paypal invoice or add the amount to your babysitter booking when paying the Reservation Fee. When taking card details we will ask for only the necessary card details and your post code. All payment details (including security codes, track data or sensitive information) will be securely stored during the transaction process and will be destroyed by Baby-Cham immediately after the transaction is completed.
Step 5: We pick up the rental equipment from your property/hotel/chalet/location between Les Houches and Argentiere at the agreed time at the end of your rental booking. Damaged are to be paid for in cash upon inspection.
Providing Babysitters and Childcare Rental equipment since 2006!